SA is integrated with the MyInfo service powered by the Singapore government and complies with Anti-Money Laundering (AML) regulations. All SingPass users who use MyInfo service will enjoy benefits such as pre-filled forms and waivers of relevant documents, usually required for the onboarding process.
KYC/AML process typically takes 1 to 3 business days. A confirmation SMS will be sent to your registered mobile number. Please refer to the SA support service hours as below.
SA support service hours
Monday to Friday 9:00 – 18:00
Closed: Weekends and public holidays in Singapore